Privacy Policy

1. Information We Collect

We collect information to provide better services and respond to product inquiries. This includes:

• Personal Contact Details: Name, phone number, email address, and inquiry messages voluntarily provided when submitting our contact form or connecting via WhatsApp.
• Technical & Usage Data: IP address, browser type, device information, and standard page view analytics collected automatically to improve website performance.

2. How We Use Your Information

Your personal information is strictly used for legitimate business purposes:

• To respond to your product inquiries and skincare assistance requests.
• To route order inquiries directly to our official WhatsApp Customer Support (+91 8655550456).
• To improve website speed, navigation layout, and mobile compatibility.

3. Data Sharing & Third Parties

**We do NOT sell, rent, trade, or leak your personal contact details to third-party advertisers.**

Information may only be shared with trusted technical infrastructure partners (e.g., Vercel for cloud web hosting or Cloudinary for secure media delivery) strictly necessary to run this platform, or if required by Indian legal authorities.

4. Cookies & Tracking Technologies

Our website uses essential functional cookies:

• Session Cookies: Used for secure administrative login session authentication.
• Performance Analytics: Basic anonymous metrics to understand page traffic and improve load times. You can disable cookies in your browser settings if preferred.

5. Data Security

We implement industry-standard security measures—including SSL/HTTPS encryption—to protect your personal information against unauthorized access, loss, or misuse.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal contact information from our customer records. Simply contact our support team to submit a request.